Telehealth Explained

What is tele-health?

Telehealth — sometimes calledtelemedicine — makes it possible for aprovider to provide care for you without anin-person office visit. Telehealth is doneprimarily online with internet access on yourcomputer, tablet, or smartphone.

The rise of telehealth

Virtual visits are growing in popularity. Though in-person office visits may benecessary in certain cases, there are many benefits of telehealth care. Nearly 75% of all doctor, urgent care and ER visits are either unnecessary orcould be handled safely and effectively over the phone or computer - at afraction of the cost. Humana indicates medical outcomes with telehealth arejust as good as, if not better than, in-person care.

  • Limited physical contact reduces everyone’s exposure to viruses.
  • Virtual visits ensure you get health care wherever you are located – at home, at work or even in your car
  • Virtual visits cut down on travel, time off from work, and the need for childcare
  • Virtual health care tools can shorten the wait for an appointmentIncreased access to specialists who are located far away from your hometown

Our telehealth solutions

Urgent Care ( $0 Visit Fee)

For minor, situational health concerns such as fever, bronchitis, pink eye, UTIs,cold, flu, rash and more, employees are able to get care on-demand 24/7/365,waiting less than 12 minutes to see a provider, on average. *Visits are capped at three per individual, per month. Each medical (urgent care)visit above the cap will be charged at MeMD’s then-current standard medical(urgent care) visit fee rate, which will be collected at the time of service.

Virtual Primary Care ($0 Visit Fee)

Primary care physician – just over the phone or through video chat! Ifnecessary, we'll order tests, prescribe and refill medications, manage chroniccare concerns, and arrange visits and procedures with local specialists. *Visits are capped at five per individual, per month. Each virtual primary carevisit above the cap will be charged at MeMD’s then-current standard virtualprimary care visit fee rate, which will be collected at the time of service.

Virtual Behavioral Health ($0 Visit Fee)

Avoid the inconvenience of waiting weeks to speak with a qualified therapist.Employees can connect with a licensed provider to receive confidential andconvenient therapy wherever they are, in less than 24 hours. *Visits are capped at five per individual, per month. Each therapy visit above thecap will be charged at MeMD’s then-current standard therapy visit fee rate,which will be collected at the time of service.

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